{
 "sector": {
  "id": "ecommerce",
  "slug": "ecommerce",
  "name": "Ecommerce and retail"
 },
 "total": 20,
 "scoring": {
  "rule": "Yes scores 2 points, not sure 1 and no 0. Each area becomes a percentage, the five areas count equally, and the weakest area caps the result at one level above its own (kept from the existing readiness levels page).",
  "points": {
   "yes": 2,
   "not_sure": 1,
   "no": 0
  },
  "url": "https://amireadyforagents.com/readiness-levels"
 },
 "areas": [
  {
   "id": "find",
   "label": "Find",
   "question": "Can agents find you?"
  },
  {
   "id": "read",
   "label": "Read",
   "question": "Can agents read you?"
  },
  {
   "id": "act",
   "label": "Act",
   "question": "Can agents act on your site?"
  },
  {
   "id": "pay",
   "label": "Pay",
   "question": "Can agents pay?"
  },
  {
   "id": "trust",
   "label": "Trust",
   "question": "Can agents be trusted, and trust you?"
  }
 ],
 "questions": [
  {
   "id": "q13",
   "area": "pay",
   "question": "Is the full price, including taxes, fees and delivery, shown before the final step?",
   "plain_why": "An agent comparing options for a customer needs the total, not a starting price. A total that appears only at the last step makes the comparison fail early.",
   "decision_or_fix": {
    "kind": "decision",
    "text": "Ecommerce leadership decides whether the full price, fees included, is shown before checkout. The web team then makes it readable as text on the product or booking page."
   },
   "extra": false,
   "example": "Example: shipping and tax appear on the product page or basket before the payment step.",
   "n": 13,
   "source_count": 2,
   "url": "https://amireadyforagents.com/self-check/ecommerce#q13"
  },
  {
   "id": "q14",
   "area": "pay",
   "question": "Has your payments or fraud team agreed how to treat a purchase or booking that an AI agent starts for a customer?",
   "plain_why": "Fraud tools built to stop automation may decline a legitimate agent. Someone needs to own that decision before the volume arrives.",
   "decision_or_fix": {
    "kind": "decision",
    "text": "Finance, payments and ecommerce agree a written position on agent-started purchases: allowed, allowed within limits, or handed back to the customer. Fraud rules are then set to match."
   },
   "extra": false,
   "n": 14,
   "source_count": 2,
   "url": "https://amireadyforagents.com/self-check/ecommerce#q14"
  },
  {
   "id": "q15",
   "area": "pay",
   "question": "Has anyone in your business looked at agent payment approaches such as x402, ACP, UCP or MPP, even just to decide not yet?",
   "plain_why": "These are new ways for an agent to pay, or to check out on a shopping surface, without filling a card form. Knowing they exist and choosing a date to revisit is enough for this question.",
   "decision_or_fix": {
    "kind": "decision",
    "text": "The head of ecommerce or payments names which shopping surfaces we want to sell on (Google AI Mode and Gemini, ChatGPT, Copilot, Meta) and asks our payment provider which protocol each needs."
   },
   "extra": false,
   "example": "Example: you know whether your store is enabled for Google AI Mode checkout, ChatGPT, Copilot Checkout and Meta direct checkout.",
   "n": 15,
   "source_count": 3,
   "url": "https://amireadyforagents.com/self-check/ecommerce#q15"
  },
  {
   "id": "ec-1",
   "area": "pay",
   "question": "Do you know which AI shopping surfaces can already check out your products, and was that a deliberate choice?",
   "plain_why": "Platforms switch some of these channels on by default. If nobody checked, agents may already be selling your products under settings nobody chose.",
   "decision_or_fix": {
    "kind": "decision",
    "text": "The head of ecommerce reviews every agentic sales channel in the store admin and decides on or off for each."
   },
   "extra": true,
   "n": 16,
   "source_count": 2,
   "url": "https://amireadyforagents.com/self-check/ecommerce#ec-1"
  }
 ],
 "url": "https://amireadyforagents.com/self-check/ecommerce",
 "edition": "2026-11-04"
}